Will never purchase from here again. Very disappointed to learn that the customer is expected to pay Returns Postage Costs for an item which was received faulty. You may not have a policy in place to reimburse customers for a faulty order received, but you need to get one! You eventually agreed to reimburse me, and so you should, but I should not have to feel that you have done me a favour 'this time'. Not good business practice at all.
5 years ago
Grace & Co Jewellery has a
4.8
average rating
from
5,829
reviews
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