I went into the Corby store today to purchase a 21st birthday gift for a friend... Was approached by a very bubbly and polite woman who asked me if I needed any help and said that if I needed to take a closer look at any of the pieces then just to let her know and she would assist me. I looked around for probably 10 minutes as I was finding it difficult to think of a present that would be suitable.. having been there a while I decided I would settle for two rings- not designed for stacking on the same finger but I thought it would look nice. The woman assisted me again, helping me to find something suitable which I thought was brilliant. Having decided on the two rings I wanted to purchase, I was taken over to the till to pay... A snotty, rude woman who I can only assume was the manageress snarled at the shop attendant about checking the rings on a sizer and having the correct codes to put them through the till... the way she spoke to who I thought was an extremely helpful lady was totally out-of-order and very clearly upset her. The attendant then went away to help another customer (no problem with me). I was then left with the potential manageress and a different shop attendant (also seemed very polite).. she then started being rude to the other attendant.. all in front of me, a paying customer! I couldn't believe the way she was speaking to the two attendants and I must say it totally soured my experience although she was not rude to me in any way, it really is unpleasant to see people working in what is clearly an unpleasant environment with a total b***h of a manager!! I will never return to the store based on what I saw today as I do not wish to fund such a vial womans' wages. I sincerely hope something is done about this and a more pleasant environment is created for the other employees as she really was just plain horrible!