I closed my account in 2019 as items where always missing and/or damaged, food goes out of date within a day of receiving order and overall poor service. Out of the blue I now have a box of food I didn't order being delivered tomorrow and they have taken payment, all of this has been done without my agreement and they have refused a refund. Emanuel customer service person I spoke to blamed me and covid-19 for this. HE said there was no errors then told me about the errors and just kept changing the story. I'm now having to go through my bank disputes team to get my money back. AVOID USING THIS COMPANY. If you call them get the ticket number for the call as they are recorded and the ticket number allows you to get a copy of the recording of your call. Dont email as they deny receipt of them.