Have been a regular customer and have always really enjoyed the boxes. Today I was emailed to say there had been an issue with our payment, there was no obvious cause for this and the payment was made successfully within a few minutes of receiving the email. However a future box has been cancelled as a result and I have been advised there is no way to reinstate it "due to high demand"
New customers have signed up so it appears nothing can be done to help existing customers. With regret I have cancelled our subscription - not good enough Gousto!
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Alice, Customer Support
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