First of all, delivery is separate from Gousto (we have DPD who literally do ‘knock door bunk’ and b*gger off leaving your parcel on the door step - worst courier ever!). The meat doesn’t seem to have long dates and we have complained about the chicken being ‘off’ even before it’s date. When I have needed to cancel, money has been taken from my account and no reminders are ever sent to your phone or email (a good idea perhaps?). Hello Fresh has by far been the best but we chose Gusto after recommendations online. Have now cancelled subscription and won’t be returning... the concept now brilliant if they sort out the courier issues, the short life of the meat and taking payments.