Don’t bother!! First time ordering and I was so excited! Email said my box would arrive between 8am & 7pm, when 7pm came but my order had not arrived I called and was told that my box had not left the warehouse! Not ideal as I hadn’t received any update and was left with no food at 7pm at night! The customer service agent told me that she was taking personal responsibility to sort this and compensate me accordingly, I was promised an email that would keep me updated regarding my order: and hopefully it would be here tomorrow! I did not recieve the email so called back and spoke to another agent who was even less help, long weird silences and mumbled communication and put me on hold for 5/10 minutes at a time insisting that I reboot my phone as it was most definitely sent to the correct email; very patronising when I know how to refresh an email! When I insisted this be sorted this evening and that I would not be fobbed off; another agent took over and promised to resolve the issue. This lady obviously knows how to correctly type an email address as her email arrived straight away. All in all spent 1 hour 45 minutes to gousto and I’m still none the wiser about when I will be receiving my food; even though the money has gone from my account! Disgusting service! A big complaint is on its way! No food, young family ...and not coming off the phone at 8.30pm: after 1 hour 40 minutes trying to get assistance! shocking!! If your reading this; try hello fresh!! I hear they have better customer service!