I bought 6 shelf units and 20 open bins. The Order was quick to arrive but I noticed I had been sent blue boxes and I wanted red to match the 6 sets of shelves. When I ordered there was no where to request colour and I wasn’t asked. I e mailed to ask for an exchange and I’m told I’m responsible for returning the item. I have a courier quote of £28. It also states on their refund policy that on receipt of my return I will be refunded the full cost minus £15.95 if I had used the free delivery service. So blue boxes that I didn’t request, are no good to me and have to be returned are going to cost me £43. BEWARE OF THE RETURNS POLICY