I did not receive my parcel for the 15 days. You sent my parcel through DPD but I did not receive my parcel. I was told my parcel was received and signed by LU. As a matter of fact, I was not at home at that time and never receive a call for collecting my parcel and no message to me to remind me of my neighbor's collecting my parcel. I was still told to knock on the neighbors door to search my parcel even after I had post a notice on the house door for three days and no response. I was shocked by the delay and carelessness. I would like a refund if I cannot get my parcel.