I ordered and paid for an item and then discovered that you have to pay another £6.99 for delivery to another company. I tried calling them and all I got was the ringing phone which makes me think this is a bogus scam company. I then completed the cancellation form on the same day as the order (23rd Nov 2016) and today I am still waiting to hear back from them. I have completed the cancellation form yet again and emailed them. If I do not hear back in the next couple of days I will instruct my solicitor to take further action. I would NEVER order from this company again whether it is bogus or not.