"I ordered 3 bulk bags of gravel to be delivered. Was a good price & free delivery.
Before I ordered I checked I could have the items delivered the following Friday & had a response saying to message on booking.
I did this but didn’t get a response, I wasn’t worried as my messages were there from Before & it said they would email when despatched.
However they delivered the 3 bags Monday, I didn’t get chance to clear the drive, driver couldn’t get hold of me & did the best he could droping them off without blocking in the car.
I did message but had no response, got a dispatch email after the items were delivered to say they were on their way. Really poor communication, which is the key element on this type of site.
Only good thing was I found out builder base were delivering & I called them direct to ask them to come back to move the stuff further down the drive.
Should have just gone direct."