DO NOT USE! USELESS COMPANY THAT GOT US WAITING TO REPAIR A MICROWAVE DOOR FOR OVER A MONTH NOW AND CANNOT GIVE US AN ESTIMATE OF HOW LONG MORE WE ARE TO WAIT! Sent engineer out the day after we purchased the first repair (£79) plus £7.90 x 12 = £94.80 one year’s insurance. Engineer physically made it possible to close the microwave door BUT the microwave COULD NOT register this! Basically the repair was useless. We rung to tell the engineer it wasn’t fixed. Was told apparently some parts were required. A MONTH, MANY HOURS AND MULTIPLE CALLS LATER we were STILL TOLD the engineer was WAITING FOR PARTS from the manufacturer. How is it possible that we are to WAIT FOREVER? They could not give us an estimate and in fact had told us they would get the part number by the 28th September (Monday) when I rung on 25th (Friday). Come Monday, NOTHING! We call on 30th September wait 29 minutes to talk to a customer service agent and what do they tell us? That they will email us when the manufacturer replies! What? There is no deadline? So what if it takes 2 years?