The engineer who visited was nice however, it turns out that they can't order parts for an oven if you don't have the model number. I don't have this because I live in a rented property - and neither does my landlord. Prior to the appointment, I was on the phone for almost 20 mins with customer services, and at no point did they tell me this. If I had known I likely wouldn't have bothered to book an engineer. That's £119 down the drain. They won't even re-open my case and I've asked them to twice as it would be worth the money if the engineer could attend to fit a new oven.
Wouldn't recommend and wouldn't use again.
3 years ago
Go Assist Ltd has a
4.0
average rating
from
1,308
reviews
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