Really poor service. DO NOT USE! Had a small leak on washing machine. Waited a week for first appointment. Came and said it needed a new part. Waited another week for order of part. Then another week for second appointment. Guy was in a terrible mood. Said it wasn’t what the first one said, then claimed he’d fixed it. But then told us the electrics were unsafe and we needed an electrician. Called one who told us the Glotech guy didn’t know what he was talking about. And then the washing machine was in a much worse state! And I had paid £77! Waited another week for a third man who said it was the door and who left without fixing! Customer service is a joke. Now have to go somewhere else, no refund and wasted four weeks. All this with a newborn in the house. Unacceptable. If they can’t fix it, they should just say. Not expert engineers but a bunch of chancers.