Peter Snow
ONly satisfactory. I was very disappointed by the ASUA medical assessment as it was obvious that the assessor was not interested in the conditions that were being assessed. One medical condition that was ruled out concerned the fact that I went to A&E for an assessment that proved to be entirely that I had stretched a muscle under the rib cage, with no treatment given nor any follow up being necessary. Neither was there any offer for cover at extra premiums for conditions that were ruled out of the basic cover. As I am not travelling for another eleven months, there is time to put this right if only somebody would take some responsibility. I did speak to the Globelink representative at the time, she was surprised that ASUA had not discussed extra premiums but also she did not offer to follow this up with ASUA. Not impressed.
Posted 1 year ago
Anything that has received hospital treatment in the last 12 months is deemed outside the normal accepted terms of Pre-Existing medical condition cover and does need referring to the Medical Screening Team to see if they will offer any additional cover for a claim relating to this, as we do not know the full details of your call to medical screening we are unable to comment on their decision to decline acceptance in this instance, if you are within the 14 days cooling off period and are unhappy with the cover offered you do have the option to cancel your policy and receive a full refund of the premium paid.
Posted 1 year ago
Globelink International Travel Insurance is rated 4.51 based on 1,232 reviews

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