So here we go again, fingers crossed we are not stood up today. I wrote on Friday saying how badly let we had been when the vehicle had not been collected at the arranged day/time. Global Vans work along side "very closely" (according to staff) with a finance company called LeasePlan UK Limited. Sadly when you give them a concern to look into not even Global Vans can't even get communications from LeasePlan. We have sent dozens of emails over a long period of time to LeasePlan & not one has had a response other than an automated case number! Today is the second day we have been told the van will be collected, watch this space because if by 5pm that has not happened we will feedback accordingly. Just be aware that you will be totally ignored and forgotten once they have your money, the after sales is as bad as it gets. Global Vans / LeasePlane = a very poor customer service guys. One will blame the other & unless you are prepared to stick by your guns and fight for your consumer rights they will bully you by silence into submission. Oh and look very closely at the vehicle registration date because they may try to get you to MOT the vehicle early (they did us, we had a 3 year lease) to save them the expense. £55/65 not a huge outlay as an individual payment but just imagine that multiplied a couple of hundred thousand and its a colossal sum of money!