I submitted my assignment on 10th April 2019. I was told 3-4 weeks for results - sent several emails, only one was answered on 12 April by Anthony Robinson. Emailed again, to request refund for other course I enrolled on, at end of April. This is Level 7 CMI Diploma Strategic Management & Leadership. Still no response! Quick to email log ins, starter emails, but payment receipts, assignment submission acknowledgements - tutor contact - all very slow. I had to ask and complain before I heard anything. One guy, Anthony Robinson used to email me back - now since I submitted my assignment, after that initial email to say it will be 3-4 weeks, not had a single reply! It’s all falling on deaf ears now! Called the support line. Was told tutor ‘Philippe’ would email me my results that day. This was mid May. Not heard anything!! After sales service is next to non-existent!! Very distressing experience this - all I want is guidance for my results, which I believed to be automatic!!! Do not use!!! Moreover, the dashboard hasn’t even updated itself to say CMI the Level 6 Award in Management and Leadership I completed - has been completed and submitted. It’s almost end of May! I don’t know how to get a response out of these people or regular support! Very disappointing! I hope to get my refund for my Level 7 Diploma I am doing, and do it elsewhere! I hope the next ‘CMI approved centre’ is a bit more efficient and effective!