I'm sorry to say this however I have not had a good experience of purchasing from the Glasgow 2014 shop. I placed an order at the beginning of August. The item I ordered appeared to be in stock when the order was placed. However I received nothing in the post. After around 12 days I telephoned the shop to find out where my order was to be informed that the item was out of stock. I was extremely disappointed as I missed the opportunity to purchase the same garment from a 2014 shop in Glasgow and I was very keen to obtain a memento from the Games. I would also have expected someone to have contacted me to offer a refund on finding out the item was out of stock rather than initiate it myself. However the person I contacted by telephone was easy to deal with. I still have to check that the refund has been processed but i have not been sent a receipt to confirm the refund. I immediately ordered a replacement item. I was notified of its dispatch which was reassuring. The item is faulty because there is a gather where the fabric meets the collar line on the right side. However by this stage it is either this t-shirt or no t-shirt. I also consider that the postage cost was excessive. I feel that I have been provided a poor service and the Glasgow 2014 shop can get away with it because it is not reliant on repeat custom. This was probably amongst the poorest service I have received from an online retailer.