Extremely happy with the total service. I strongly recommend that you do thorough research. I reviewed dozens of websites and looked at commentary left, qualifications of the doctors, their past experience, the number of procedures they have done, the affiliations they have, if there was a local UK based representative or not, what type of doctor it was (I decided a plastic surgeon would be my best option as I was concerned about scarring and they are trained to minimise scarring). I decided on Dr Ilker as he provided the most complete mix of what I deemed important. Having a representative in London is very helpful. The questions I had were all answered by Stuart. I had peace of mind regarding what to expect. The payment was made in sterling before departure thereby avoiding forex fees. Quality of hotel was just what one wanted. Great breakfast, very friendly, spacious room. Felt at ease as there were many guests who were clearly hair transplant patients, so one was not alone looking like a plonker with bandages. The day of the operation was very smooth. Met representative from the previous day and walked me over to the hospital. Saw doctor Ilker. Got assessed for hairline and harvest potential. Lines drawn. Hair dyed and shaved short. Strip FUT removed after anaesthetic. 6 assistant nurses on hand. 3 divided up the grafts. Another 2 did FUE. Have lunch. All grafts counted and doctor Ilker did incisions for receiving area. Nurses do insertion of grafts. Very attentive to pain. Gave me more anaesthetic. 9 hours and a great success. No rushing, just quality focused. Washing of hair done every following morning by nurses at the hospital. Communication with representative regularly via WhatsApp. They also tried to help source Propecia for me. Very helpful all round quality service. Highly recommended!