EDIT AFTER EDIT BECAUSE GETMEIN TRY TO BLOCK REAL REVIEWS!!! .... Rather than editing My review yet again I have decided to write a new review for my fiasco with this terrible (am I allowed to say the word terrible?) Company. They have gone to a lot of effort to attempt to block my review and I would imagine that they do this with a very large percent (possibly all?) of attempted negative reviews. I suspect that this is why they do not have as low rating as they should. It is only through perseverance that one can get a negative review past them. I'm sure they will have something to say about this re-edited review too. Let's wait and see ... What I will now do is remove 2 Words that were not swear words nor offensive words, just simply honest words that summed up my experience with this company from my review below. I will replace the words with a _____ and I will let the readers guess as to what words I used to describe this company. I have still received NO APOLOGY WHATSOEVER. Please read on for original review with requested words removed >>> TERRIBLE PLEASE DO NOT USE. We have all got to stop using this site. They are basically _R_ _I_ _L_! Bought Royal Blood Tickets Months ago for My Daughter. They said They were emailing Me with Progress. Never did get an Email other than an email Today saying I've been refunded. Almost impossible to contact them via Website. Feel like I've let My Daughter down big time because of this _H_ _Y company. We all GOTTA STOP USING THESE SECONDARY TICKET R _ _ / _ _ F SERVICES THAT GUARANTEE NOTHING!!! EDIT : The Price I paid for the Tickets ... £170 for 2!!!!!!! 3 Times Face Value. I'm Glad Artists are clamping down on this so called legit Company. Still no apology and also, I don't think They have refunded Me yet either! BEWARE!!!