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GEMPORIA Reviews

1.6 Rating 236 Reviews

12 %

of reviewers recommend GEMPORIA

Company Reviews

1.6

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

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GEMPORIA 4 star review on 14th May 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 17th August 2020

GEMPORIA 1 star review on 17th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never be purchasing with gems again! They no longer price match and when I tried to cancel my order they lied and said it had already been posted! (I can't see with royal mail it was not) They break UK laws (return policy) and I will be reporting to the BBB. BUYER BEWARE!!! I wish I had done some research rather than relying on their past quality as recent reviews suggest they have been on a downhill chug into despair for the last few years The jewellery is worse quality and the customer care sucks”

Posted 1 week ago

“Have found precious stones not secure and being lost and links on bracelets and necklaces so weak not able to withstand constant use, very disappointing, wouldn't dare purchase any high priced gems for fear of being lost or broken.”

Posted 1 week ago

“Simply the best. Great Prices and fantastic quality. I’ve now purchased another Nanhong necklace and jadeite bangle. Always get great comments when wearing them. Thank you to all the Gemporia family for bringing quality gems at quality prices.”

Posted 3 weeks ago

“Gemporia presenters are scamming there viewers with the rubbish they go on about they should be ashamed of them selfs The jewellery is so tacky & out of date & can't believe people are still buy from this company & the jewellery is worth nothing if you ever want to sell it so that's when you realise it's tacky jewellery not what the presenters tell you There so out of date with everything & I would never shop with gemporia. The buyers are brainwashed.”

Posted 1 month ago

“I'm extremely disappointed with an opal pendent I ordered from Gemporia. Its very small and doesn't even come with the chain it was shown with. I've returned it and will wait to see if they deal with my refund in a timely manner.”

Posted 1 month ago

“I have bought the 9ct gold butterfly pendant necklace from Gemporia. Design is nice but the necklace is super thin and flimsy and the pendant is really small. This necklace is very overpriced even after I used the 30% off discount code. On the second time of use, the necklace broke off. I emailed Gemporia about the whole event and asked for a repair for which I got no reply from them.”

Posted 1 month ago

“Gemporia is the worst shopping channel there is & I now see the odd gemporia presenter coming on to Qvc shopping channel to talk about diamonigue jewellery if any gemporia jewellery comes there. Then I will stop buying from diamonigue as gemporias jewellery are totally rubbish.”

Posted 1 month ago

“Too much talking, hardly any jewellery. This is just another shopping channel. Was a fan and buyer-- no more. I'm gone.”

Posted 1 month ago

“Presenter who is always half dressed. Forgotten her name. She is a total mess! Hair up these days- looks like she doesn't have a mirror. Disgracef! Oh she is always scratching. Is there something wrong with her?”

Posted 2 months ago

“Just saying, having tuned into their tv show a few days ago (which I only rarely do now) they have resorted to this refer a friend bribe which may indicate their customer base is diminishing and needs replenishing. Dave Troth is still trying to flog his Jadite I noticed. Refer a friend huh, then if something does go wrong with their purchase it could be that you find you don't have that friend anymore.”

Posted 2 months ago

“Started buying from them in 2012 when it was Gems TV. Back in those days they were on the whole ok, I especially liked The Lounge. When it was changed to Gemporia gradually over the years however this shopping channel has steadily deteriorated, as has their ethics, chrome diopside from Russia is one example! Gold weights have increasingly been reduced whilst prices of their pieces have gone the other way. Stopped buying from this outfit in 2020 thank goodness. Compared with another TV channel who also sell jewellery, who I now shop with, unlike Gemporia their customer service is 1st class and any returns promptly credited. Gemporia presenters have increasingly become non professional and irritatingly annoying. And don't even get me started on Dave 'Jadeite' Troth, to a man they all shreik and shout as if they are speed. As for the women they are over made up, unsuitably dressed, especially during the day and the studio must be very warm judging from all the low cut dresses on display and more, (presenters dress code must come from the very top) Now it is only live from 7am till 11. 00pm most of the time so it looks as if this channel is financially struggling which doesn't surprise me one bit. I only watch from time to time now if there are no other comedy shows on TV available , that about sums Gemporia these days up!”

Posted 2 months ago

“why are the majority of diamonds the lowest clarity I3 and the we are told they cut out the middle man that’s why they are so cheap, it’s because they are the cheapest diamonds available.”

Posted 3 months ago

“The genuine stones are poor quality eg rubies, diamonds, etc....if they weren't they wouldn't be selling them on Gems TV for a couple of hundred quid?”

Posted 3 months ago

“4 years ago I bought my daughter a gold and diamond ring for her 40th birthday.I paid about 240 pounds for it being assured that they were diamonds.However ,she went to sell it today and when the diamonds were tested she was told they were moissanite. Very disappointed,I have known you from day one and 90 per cent of my jewellery comes from you because I trusted you.”

Posted 4 months ago

“Ordered make up on a bogor promotion and only received one.after contacting customer services I was told I should've ordered 2 at the time. I pointed out that it didn't say that on screen ,but they would not send me the missing one.it was obvious on a bogof deal that i wanted the free one.who wouldn't? Email was also not pleasantly written. Won't be shopping again here.”

Posted 4 months ago

“Ring has been back to them 6 times now, first for a loose stone. Then repeatedly for this again and for a stone falling out. Eventually they replaced a stone with a larger one that is bigger than the others so it looks out of place, said they would correct it. Then 90 days later after having my Ring for 3 months send a letter and the Ring saying they can't fix it.”

Posted 4 months ago

“Charlie guys and girls barron. Who does he think he is jimmy bl00dy Saville. Then lindsay, bless her, she's always so proud of the buyers. Get a life, they've bought rubbish not fought in a war.”

Posted 4 months ago

“Look at all the beautiful emeralds and rubies, all glass filled. Cheap midas rubbish. Tat, tat, tat.”

Posted 5 months ago

“Too much cheap White Zircon in most of the jewellery sold on Gemporia,I used to enjoy watching and buying but this is spoiling it for me .”

Posted 5 months ago

“I bought a fire opal pendant and received a full brown stone, not a clear bright orange one I ordered.”

Posted 5 months ago

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GEMPORIA is rated 1.6 based on 236 reviews