4 1/2 hours wait after repeated untruthful advice from call centre. Originally told 1 1/2 hours, then when called back after 2 hours they said another 1/2 hour. This was repeated on 3 successive calls over the ensuing hours until they finally arrived after 4 1/2 hours. Our breakfown was in Waltom on Thames, a highly populated area near to the M25 and within reach of numerous recovery companies, but for some reason our recovery vehicle had been ordered from a company based over 40 miles away in Borehamwood! Ridiculous to wait this long for help, but worse than this was the totally unacceptable repeated untruthfulness of the call centre staff. I shall not be renewing my subscription and shall return to the AA. You get what you pay for.