I used Wise driving my first year didn't seem to be a problem my score was always under 50 - So renewed it the second year with them DISASTER, cost me £64 a month (this was never my problem), my score was under 50 it came to its first review they then cancelled my insurance. My speeding was never an issue always 100% it was the acceleration that was always 0, I read through their tips and ways to improve this it would never improve. Even though my first year went so smoothly, i was silly to renew with them the second year. I chased them for a week after 5:30 and on my lunch and the weekend and wanted them to fit my black box I was passed to the wrong black box companies giving numbers. Every time i would ring them they wouldn't know who i was this came to 2 days after my policy had started i had been calling after 5:30 when I finished work and their back office was always closed. I then got it sorted and I didn't need an appointment for it apparently this was a week later after everyday I had called. Once they cancelled my Insurance i called them up and they said it was the premium would have been to high so it was a cancellation. It was worked in my favor i now pay £20 more without a black box and no curfew. I would NOT Suggest using Wise Driving - their help team aren't helpful either they pass you around and around and leave you on hold for hours. Do your research around before using them, they may be the cheapest but the standard and customer service isn't what you want.