STAY AWAY FROM WISE DRIVING! I had changed my vehicle with wise driving a month after taking the policy out.. i had to pay admin fees and for the telematics team to come back out.. (Took it on the chin) the car i changed it to had to be scrapped, so i bought another car, wise driving said that they could not insure me, they had taken a payment off me the day i cancelled because they couldn't insure me, in which they said that they would not refund me that money. i asked why and they couldnt give me an answer then the phone went quite, she came back on to say the finance team will get with you in 14 days. I've wasted 100's with changing vehicles and wanting to stay with them for an extra NCB, for them to pretty much not give a monkey's about their customers! the first employee said i would be refunded, another said the finance team needs to work it out???! i was on the phone to them needlessly for 35 minutes.. would i get a refund for that? pahh! highly recommending not to use these!