In the space of having a black box installed two days ago, they are telling me they will cancel already if it doesn’t improve within 200 miles, cancellation score is 30 I am at 29, bare in mind I paid a deposit of £350 2 weeks ago and my first insurance payment came out on Monday of £150, a normal company, the deposit covers your first month of driving and they don’t chase you up on payments within a week of the policy being a thing... tried to call up asking for an explanation, for example how they can come up with a score like that when I’ve had the black box installed for two days, of which only used for roughly 30 minutes, instantly met with a rude woman who you could barely understand due to the poor connection and handset on her end, to then be blamed for poor connection and have the phone rudely put down on me? I’m only 19 and it was a ballache getting together the money to pay for a deposit and first month of insurance within the space of a week. I DIDNT DO IT FOR IT TO BE CANCELLED WITHIN A DAY