I had hit a bollard on my rear right wheel arch, this caused my side air bags to deploy on that side. The car failed to start as a result and blocked part of a road. Co Op were unable to get someone to rescue me and I ended up using my own time and money to recover the car to my workplace. Nearly a week later Co Op are still dealing with the claim and no one has yet seen the car yet. Really hopeless customer service so far, which has taken 4 phone calls over 3 days, my car was left in a dangerous spot for over 12 hours causing a hazard to traffic. I cannot wish my worst enemy to experience the appaling customer service and response time from Co Op.
4 years ago
The Co-operative Insurance has a
3.6
average rating
from
697
reviews
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