Tony, Liverpool
Purchased car four weeks old. Aggragate lorry sheds stones chips paint work all over bonnet and bumper. Informed CO-OP who dealt with repair very quickly. Provide Dash cam footage of incident expecting them to recoupe costs from haulage firm. No...they were inept said cam footage was inconclusive, absolute lie. Would not fight claim on behalf of THIER client. Kept hold of complaint for so long was not able to pursue claim elsewhere within made a formal complaint admitted decisions made at the outset were inaccurate, but still would not fight the case even though i made it clear a court would find in my favour. Then told claim would be recorded against my policy. When challenged they stated 'ITS OK YOUVE GOT PROTECTED NO CLAIMS. This insurance company are a joke. They do not fight for thier client, and just want to avoid any difficult work such as pursuit of any claim. **DO NOT TOUCH THIS BONE IDLE COMPANY**
1 Helpful Report
(Car Insurance) - Posted 10 months ago
The Co-operative Insurance is rated 3.57 based on 556 reviews

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