Hidden fees everywhere, customer service unhelpful. My car unfortunately broke down so I had to buy a new one, a payment of £150 had to an made to have a black box fitted to my new car!! (Old black box can not be reused) cancelled policy at the end of date (7.9.16) but as I didn't have new car insurance set up till (8.9.16) they charged me an additional £42 for a days insurance (unwanted!). I moved address and the financy aide of the conpany waa not informwd so i missed inportant documents which then caused more fees on my account. I would never use this company again.