Only giving them 1 star because I can’t put 0 stars. I’ve been with this company since I got my first car and they were meant to install my black box within few days after getting my car. This was in September 2019, only recently this year September 2020 I finally got the box installed. I honestly can’t remember the amount of times I’ve phoned this company regarding this but yet it still felt like we were getting a door slammed on my face. that’s not all. A driver hit my car and speeded away after he did it, I then phoned RAC for advise and now they have put it down as a claim and now I’ve lost my no claims bonus and still as I write this I’m still trying to resolve this. My new insurance quote came 3x the price of my first year. Absolutely shocking to be honest and I’m truly disappointed.