Worst experience ever with an insurance company I’ve had in 30 years of driving. Your online account, which you print documents from and allows you to edit certain things will cost you £25, for you to do the work while other insurers do it for free. If you need to cancel your policy when you sell your car they rack up costs in all directions. From cancellation fees of £65 to percentages of any extras you take. Do not but key cover, breakdown cover etc, if you need to cancel early you still have to pay the cost of the add ons. The RAC claim to be a UK motorist organisation, they are nothing of the kind. I will never do business with them again. I’ll stick with other breakdown organisations rather than be fleeced by deeply hidden costs and lack of transparency. RAC hang your head in shame, claimed to be the 4th emergency service! Never in a million years, this corporate entity has lost its way. My biggest regret was not coming to research them on this site before buying a policy with them.