Firstly, after taking out a van insurance policy with the 'RAC', I discover that the company acting for the RAC is actually IGO4.com. This is NOT the RAC, misleading me to arrange cover with a company which I believed to have good longstanding reputation. After submitted correct information and agreeing to the online quote, I later received an email stating there was a 'discrepancy' and a further charges were added. Their 'discrepancy' claim was false, although it took weeks to rectify and reimburse the charges, only after threats to report the issue to the FCA. This is an honest review and my first experience with this company. In 30 years of driving, I have always found RAC Breakdown to be excellent but drivers must be aware that RAC Insurance is NOT the RAC.