"There aren’t enough hours in the day for me to write why you should avoid insuring your car with the RAC. From the initial phone call to report an incident that is your last contact with the RAC. I have been dealing with Enterprise car rental, Acromas underwriters now SAGA claims. It took a week to get a courtesy car and today it has been taken away despite my policy giving me a car for the duration of my claim. I have had to arrange for my damaged car to be taken to a garage and arrange my own estimate as they don’t have garages covering the north of Scotland. They have “not received” the estimate despite it being faxed, emailed and posted. I’ll stop there as I’m sitting carless in the rural Highlands with no public transport or taxi and unable to get to work. DO NOT INSURE WITH RAC..!!!!"