"Would advise anyone to not use RAC insurance. They first of all allowed another company to take lead on sorting the claim as a 3rd party. They then reported they did not even know who this company was and took over as the lead 5 months later after numerous calls and complaints.
My personal claim was handle very poorly, each time you phone there was no recording of previous conversations so staff had no idea what your claim was. To add to that, RAC then declined everything on the claim despite picture evidence, reciepts of black box fittings and stull refused to fund the amount that should have been paid out. The staff have been extremely rude and try to place the blame on the person not at fault if the it is their clients fault to get out of paying out. DONT NOT USE, I have heard so many stories they will not support you in a claim."