What went wrong? What's gone right! My partner was in an accident in August an uninsured driver hit him. Reported the accident at the time to RAC. Was told he would receive a call next day to see how he was. Still waiting. He had to make all calls to find out what was happening. Then they say his insurance didn't cover him for commuting to work. (Standard on all insurance companies I've ever dealt with). He had paid insurance upfront so this was additional payment to be made. This was made and now he has received a letter saying his insurance is being cancelled because that payment has not been made. RAC you are a disgrace and I would not recommend you to anyone.