"It's a shame you can't give no stars. I sort out the insurance for both my wife and myself. Her insurance was due to renew. The quote came through and it was pretty competitive. I told her to ring and accept the quote (about £430). After spending ages on told me she eventually got through. She was told that they no longer use the underwtmriter where her quote came from and the new quote was £730. She cancelled it. She was told that had she not called to cancel, rac would have debited my card for £730 even though they never once notified us of this almost doubling of the price. Surely this is illegal! You can't give customers a comparative quote and then almost double it and bill the customer without notifying them."