I did my car cover which pricewise was very competitive. It cost me 750£ approx. when I was living in Brentwood and had my car garaged. I moved to Wallington after 3 months and called them to change my address, where the car is kept and the annual milleage. They said that my new address wasn't covered by their underwriters as it is public road and they asked me to pay them 750£ more (1500£ in total) to continue my cover. I told them that this is just ridiculous. I was expecting a rise in my premium like a 100 or 200£ but definetely not 750£ which is 100% more. I asked them to cancel the premium if they are unable to offer a sensible price and they asked me to pay 55£ cancelation fee. In the end she got permission from her manager to cancel the premium without the cancelation fee and refund me the remainder of the days that I had already paid them. I need to mention also that they couldn't care less when I told them that I would never ever consider them again as potential insurer. They cancelled my cover in like 3 seconds? I was still on the phone when I received the cancellation email. I will never seak another cover from them. Total waste of time and money.