Wish i read these bad reviews before i took out insurance with RAC. My premium went up because i supposedly didn't declare a so called claim. My previous insurance admitted on their error they put i had claims when i didn't. I had only had a notification but no claim. RAC asked for proof, so my previous sent me proof in writing that they had updated their system to no claim made, notification only. RAC then realised because of this error they would have to lower my premium back to its original price but instead they decided to cancel my policy without reason. And I'm still awaiting refund of my deposit money. It's strange that when they thought i had a claim on my file they were quick to higher my premium but as soon as they realise it was an error they decide to cancel it instead of lowering it back. Just want to steal your money. I will also be cancelling my RAC breakdown cover.