Good competitive quote last year, about £200. Early this year my catalytic converter was sawn off and stolen. I enquired about claiming and was told if I do the car (23 year old BMW) would be written off. So, no claim. Renewal this year was for over £600. What? I changed company! I am sent a Proof of No Claims Discount. It stated Accidental Damage and I was at Fault. I had not made a claim and I was not at fault. Customer services directed me to Acromas, RACs insurer. They assured me “Theft” was on their records. RAC Customer services then agreed theft is on theirs too. But, I cannot get the RAC to send me an updated correct Proof of No Claims. I am presently stuck with Proof of No Claims Discount with the wrong info and successive emails to RAC customer services yields no reply. AVOID!