After unexpected sudden death of husband I phoned RAC to change the main driver name. First attempt fell on death ears. Second attempt at changing name cancelled my insurance. I did not know this until somebody reversed into me in a carpark and RAC told me that I was not covered!!!! In the end I tracked dates of conversations and they found my policy. Today I have had a phone call from the third party's insurance saying that they are not getting much help from RAC and their client has admitted responsibility. DO NOT TOUCH WITH A BARGE POLE AS THEY DENY YOU ARE INSURED!!!!!