Purely Pets is just one big joke. They aim to settle claims in 10 working days but in my experience it takes them an average of 2 MONTHS. I find now they are not even answering calls. I've left emails but no one responds, I've left a number for a call back but no one ever gets back to me. Paid plenty money in over the years but once my dog was ill they just didn't want to know. It is stressful enough when your beloved pet is ill and the last thing you need is dealing with incompetent fools. DO YOURSELF A FAVOUR AND DON'T TOUCH THIS INSURANCE COMPANY
7 years ago
Purely Pets has a
1.5
average rating
from
154
reviews
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