Sally Pickering
Me and my husband were with the Post Office for our broadband and telephone and our account was in my husband's details and when he rang them up he asked to go over to Fibre and they sent a Fibre Router Box out and my husband it up on our go live date which was meant to be 18th September 2018 and we never went live and my husband rung them up and complained about it not working and the staff he spoke to just messed him out and made excuses and they sent three engineers out and they did not fix the problem either so the Post Office sent us another Fibre Router Box out that still does not work and one of the member of staff which was a woman spoke to my husband in a rude manner as my husband said we need to use the internet for important stuff and the woman in a rude, snotty attitude said well their is other places you can go to like the libraries but why should we have to go out to other places to use the internet especially when my wife suffers from Anxiety and Depression. So we have ended up having to go with another broadband and friends of ours and our next door neighbour they were all with the Post Office and ended up going with another broadband provider cause they have all had the same bad experience as my husband as had. So I would not recommend anyone to go with them and they made my husband went three days before they would send an engineer out.
5 years ago
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Post Office Limited has a 3.2 average rating from 280 reviews

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