Sarah
AVOID Extremely unprofessional ‘Company’ (found on go compare) insist you contact to confirm details, or policy will be cancelled. Cancellation fee of £55 Guess what...you can’t get get through, email bounces back from THEIR link. Also attempted to take payment TWICE. Phone call made (within 3 hours)to cancel procedure (which isn’t valud until you confirm your details-their request) & I’m being charged £55 for cancelling a policy which was never started???
Helpful Report
Posted 1 year ago
Hi Sarah

Thank you for sharing your experience and bringing this our attention.

In order for our team to look into this please update your review with a valid reference policy number.

Without this, unfortunately I can't trace you and offer any further comment.

If you prefer, we also have feedback forms on our website www.performancedirect.co.uk that can be filled in and are sent directly to a team to assist with queries. These forms are under the 'Existing Customer' tab.

Regards

Emma
Performance Direct
Posted 1 year ago
Performance Direct is rated 4.19 based on 449 reviews

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