G Gerry
They have recently cancelled two policies now I'm stuck with two debts by default which I don't need. After selling one car they wouldn't cancel my policy and so I was left with the remainder of the balance to pay off, really helpful!! This has happened in succession and being out of work currently this has put me in an awkward position, in future I'll go elsewhere for my classic car insurance, I'd rather pay more than be stuck with a policy I no longer need, they really adhere to the customers needs, NOT. I've used them on and off for years no loyalty for returning customers what so ever really angry right now, that's an understatement. The customer relations officer was useless and she achieved nothing I will escalate this matter further, I remain unsatisfied. I've just found they have blocked me on Twitter how childish the truth hurts does it? I noticed on here I'm not the only one who has been left liable for the remainder of the policy how disgusting!!! I'm going to highlight this further it's wrong to rip so many people off. Im not the only person this has happened to, look at the review sites and google the company this is widespread and you could be next...
7 years ago
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Performance Direct has a 4.4 average rating from 1,751 reviews

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