1 star is too generous for these imcompetent people stubborn no customer loyalty dodgy as hell paid a deposit with the same card i tried to pay a 48 pound cancellation fee with but they gave me problems saying that card failed even though they accepted the deposit with them. Rubbish dodgy asking for more money admin fees of 35 pounds plus 22 pounds on top for the hell of it. STAY AWAY FROM BUYING INSURANCE FROM THESE SCAM ARTIST LYING USELESS GOOD FOR NOTHINGS!! Pay a little and go with trusted insurers like Churchill no problems at all ZERO STAR RATING STAY AWAY FROM NCI