cancelled policy after 3months due to my wife having a knee replacement and saab con was very unsuitable for her . ask if I could change vehicle told not possible with company and to cancel policy and start again . doing this I was charged an extra £105 to cancel plus could not transfer breakdown to another car and had to pay full year amount though only had 3 mths and not used . also threatened with debt collectors if not paid within 2 days as if post is that quick. although I paid up I feel ripped off and if they gave minus stars this firm would get it and very much deserve it . do not use /pay/deal with in any way possible .