Unfortunately I will never insure any of my vehicles with iGO4 again... After relatively quickly getting through to someone, (which is why i've left a star) with a 'couldn't care less' approach i explained i need to cancel my policy, after repeating my details 5-6 times, then having to repeat it all again 'in order' because she was just following the script. I was expecting a small cancellation fee as is usually the case, only to be told if i want to cancel they'll mug me of £75! In 20 odd years of driving i've never known a cancellation fee so high! (Usually £30-35 i've paid in the past if i've sold a car half way through a policy).. And on occasions I've not had to pay a fee at all. So for now i'll remain their customer, but never ever again..