Absolutely furious with this company!! I cancelled my policy earlier this week because my car had a problem which unfortunately made it a write off. A SORN declaration has been in place since July 1st and I did inform the guy I spoke to about this. My policy is actually PAID IN FULL and yet they are trying to charge me a £75 cancellation fee! After looking at all the documentation that was sent last year on renewal, it states in "the key facts"; If You wish to terminate the Contract after this 14 day period, additional charges will apply.Please see the Terms and Conditions for more details. The terms and conditions are nowhere to be found in the 4 attachments sent, and their is definitely no reference ANYWHERE, that the cancellation fee is £75!! This is an EXTORTIONATE amount of money, especially when my policy is paid up anyway. If i had realised this, I would have left the policy to run its course! Times are hard enough in my household right now and money is precious and hard to come by. I REFUSE to pay this nonsense fee! AVOID these sharks!