Awful company. We cancelled a policy with 3 months to go, expecting a refund for those 3 months, instead we was charged £75 for cancelling the policy! On their " Important information " page there is no mention of this. I think this is very important to be honest, we would have been better off just letting the policy run out! Emailed complaints half a dozen times ( Reference : X233557V and subsequent email Client ref 6140956 ) , but no response. I have asked for a "Right of Access " which under the law all companies have to send all information they hold on their systems within 30 days. If they fail this ( which I suspect they will ) we will be reporting them for this as well as taking legal proceedings for the outstanding £75. I am sure one of the staff will leave a " sorry about this " glib reply, however if you are sorry, refund me the £75. Action not words please. Avoid this company!