Into second month since I had a flood.
So many calls asking for a manager you would not believe. No call backs
What I have had to do as no one from Home Protect has been sent to make an assessment
Stopped leak
Sent pictures, video and had real time video chat x2
Gotten two quotes
Removed damaged plasterboard and insulation on walls and ceiling.
Given all measurements
Removed damaged skirtings
Taken everything to landfill
Electrian to check lighting and remove damaged hard wired smoke alarm.
I have had to get contractors in to carry out the work as after 5 weeks home protect couldn’t get anyone to do the work for them. I wonder why !
Maybe the reason was because they wouldn’t cover the price of materials nevermind labour.
To date has cost me £9500.00
Home protect emailed today with a £2300 offer
Avoid this company !!!!!!!
Today I was informed 8 weeks for my complaint to be addressed
2 years ago
Homeprotect has a
4.4
average rating
from
2,629
reviews
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