Sadly, my initial dealings with HomeProtect has been less than positive. I needed new cover for home insurance and shopped around for the best deal, saving the best quotes. On completion day I started the cover and changed the date to show the start date. Unfortunately, on checking the policy it had the wrong date. Here my troubles began. Trying to get through on the phone took ages and once I did manage to get to speak to someone I was left on hold. After three calls, including being cut off it was finally sorted. It was also implied that the error was mine as I had applied online. (I was careful to change the quote to the correct date)
I’m hoping the service will improve.
2 years ago
Homeprotect has a
4.4
average rating
from
2,628
reviews
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