|My insurance was due to be renewed on 2nd July. I called to cancel and was asked by the gentleman what i had been quoed as HAstings would match the price. I advised the price and after a few minutes said they couldnt match it and did i still want to cancel my policy. I advised him that i would be taking out uinsurnace with the new company and to cancel this policy. ..... I then start receiving emails stating that i need to set up a direct debit for a new policy. I have emailed Hastings 3 times and also called them to advise i would not be renewing my policy. Today i receive another email stating that on 10th August they will be taking £69.55 off my debit card for the cancelled insurance policy. Again i have called customer service only to be placed on hold over and over again, after 36 minutes i had had enough and asked for a call back from a manager. Not professional at all and still not resolved